Yes. Your membership gives you access to over 4500+ partner resorts worldwide including Club Mahindra managed and associate resorts.

While there is no limit on the people you can travel with; however, Occupancy depends on the apartment type booked:

1.      Studio Apartment: Up to 3 adults

2.      1-Bed Suite: Up to 4 adults

3.      2-Bed Suite: Up to 6 adults

Our dedicated holiday concierge can support you with:

1.      End-to-end trip planning and coordination

2.      Itinerary curation

3.      Flight bookings and local transfers

4.      Experiences, activities and special requests

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You cannot add co-applicants, but you can include up to 7 direct dependants in your Keystone membership.

You and any of your listed dependants can travel with friends or extended family, giving you full flexibility in choosing who holidays with you.

Bookings can be made from 4 months up to 1 day before check-in. You can book via:

1.      Website

2.      CMH App

3.      Call Centre

Yes, your Relationship Manager will serve as your dedicated holiday representative.

Yes, you can travel in your own season or a lower season, giving you more flexibility and, in many cases, more nights based on nights

1.      Ebony members: Can holiday in Ebony, Ivory or Jade

2.      Ivory members: Can holiday in Ivory or Jade

3.      Jade members: Can holiday in Jade

We offer a 15-day free-look period.

If you change your mind within 15 days of enrolment, you get a 100% refund of the membership fee, as per the refund policy.

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No. Once you enrol, your membership price is locked for your entire chosen tenure, ensuring you won’t be affected by future price increases. If you opt for an EMI plan, your EMI amount also remains fixed and continues for the predetermined payment period.

Keystone is our new premium membership program; crafted to be simpler, more flexible, and truly personalised. It indulges you with complimentary breakfasts, wider season access, priority experiences, and a dedicated concierge that takes care of every detail of your holiday

Keystone gives you complete booking freedom; no weekend restrictions, no minimum-night rules at eligible resorts, and the flexibility to revisit your favourite resorts as often as you like. It’s a smoother, more flexible way to holiday.

Absolutely. You can continue with your current membership and enjoy all the benefits and entitlements you already have, exactly as they are.

Ebony is our most premium offering and gives you the widest freedom to holiday. You enjoy full-year access across all seasons, which means you can maximise value by holidaying in softer months and unlocking up to 13 nights a year. Ebony members can also book more rooms in a single holiday, with eligibility for three rooms in Ivory resorts and four rooms in Jade resorts. It is the ideal choice for families who want uncompromised access, exceptional value and complete holiday flexibility

Yes. Every Keystone gives you access to all three seasons, even in the 5-year tenure

When you holiday in a lower season, you get more nights from the same entitlement. Members can get up to 1.4× more nights by travelling in a lower season. For example, an Ebony member travelling in Ivory gets ~9.8 nights, and travelling in Jade gets ~13.7 nights

Keystone transforms your holiday experience. When you upgrade, you unlock complimentary breakfasts for 2 for every room night for up to 10 years, broader season access, priority access to premium experiences, a dedicated 24/7 concierge, and greater booking freedom. All this comes at a specially crafted upgrade price available only to existing members

Not at all. Your upgrade fee already covers both complimentary breakfast and 24/7 concierge support. There are no hidden charges, just premium perks built into your Keystone program

Yes. No matter which season you choose, you enjoy complimentary breakfast and 24/7 concierge support as part of your Keystone experience

Keystone gives you complete booking freedom; no weekend restrictions, no minimum-night rules at eligible resorts, and the flexibility to revisit your favourite resorts as often as you like. It’s a smoother, more flexible way to holiday

Dependants: Your dependents limit has been enhanced from five to seven, giving your family much more freedom. All seven dependents can now travel independently and even bring along friends or relatives, allowing your family to enjoy holidays the way they want. At the same time, the gifting feature has been removed to prevent misuse and ensure higher security, so your holidays remain exclusive and protected for you and your family
One up access: The new Keystone seasons give you much wider access and a truly elevated holiday experience. You now enjoy exclusive access within your own season, with no one-up access from other categories. This creates more availability; more comfort and a smoother booking experience whenever you choose to holiday.

An add-on membership gives you extra holiday capacity without changing your main plan. It is ideal for larger families, special occasions or simply when you want more nights to enjoy the holidays you love

Yes. You can choose any Keystone SKU as an add-on, including any season, any tenure and any apartment type, giving you complete flexibility to expand your holiday plan the way you want

Keystone elevates every part of your holiday with wider season access, complimentary breakfast, premium experiences, unmatched booking flexibility and 24/7 concierge services.

Ebony is our most premium offering and gives you the widest freedom to holiday. You enjoy full-year access across all seasons, which means you can maximise value by holidaying in softer months and unlocking up to 13 nights a year. Ebony members can also book more rooms in a single holiday, with eligibility for three rooms in Ivory resorts and four rooms in Jade resorts. It is the ideal choice for families who want uncompromised access, exceptional value and complete holiday flexibility

Keystone offers four tenure options of 5, 10, 15 and 20 years

Yes. Every Keystone gives you access to all three seasons, even in the 5-year tenure

Yes. You can combine trips and book consecutive stays at multiple resorts as long as nights and availability permit

While the base rule is a two-night stay, most resorts now welcome single-night bookings, giving you the freedom to enjoy quick getaways and spontaneous escapes whenever you feel like taking a break

Any unused nights are carried forward up to your eligible limit of 14 nights, ensuring you never lose your holidays and can use them whenever it suits your plans

Yes. You can book any available room: Studio, 1Bed suit or 2Bed suit Night burn will vary based on room size and season, giving you flexibility to choose what suits each trip

You can book your holidays up to 4 months in advance, giving you priority access to premium resorts, high-demand weeks and the most sought-after travel dates

Yes. Your nights are safely credited back as long as you cancel within the permitted window of up to 15 days before your stay

Yes. All seven dependents can book and travel independently and may even bring their friends or relatives, giving your family complete freedom to holiday the way they want

Yes. You can carry forward or borrow nights based on your eligibility. By pre-paying next year’s ASF, you can unlock additional nights, making it easy to plan longer vacations, family get-togethers and special celebrations

Jade: This gives you access to 24 weeks during our quieter seasons. Perfect for those who prefer serene and relaxed getaways
Ivory: This gives you access to 46 weeks during peak seasons. Ideal for those who want to visit favoured destinations at the height of their popularity
Ebony: Our most privileged tier. It lets you book 52 weeks wherever you wish, whenever you choose

Ebony is our most premium offering and gives you the widest freedom to holiday. You enjoy full-year access across all seasons, which means you can maximise value by holidaying in softer months and unlocking up to 13 nights a year. Ebony members can also book more rooms in a single holiday, with eligibility for three rooms in Ivory resorts and four rooms in Jade resorts. It is the ideal choice for families who want uncompromised access, exceptional value and complete holiday flexibility

When you holiday in a lower season, you get more nights from the same entitlement. Members can get up to 1.4× more nights by travelling in a lower season. For example, an Ebony member travelling in Ivory gets ~9.8 nights, and travelling in Jade gets ~13.7 nights

Not at all. Every season gives you access to the same premium Club Mahindra resorts with the same superior rooms, experiences and service standards. The only thing that changes is timing, never the quality of your holiday

Keystone seasons match your holiday pattern, if you travel in:
Non-crowded months → Jade
School vacations → Ivory
Festivals & high-demand weeks → Ebony
This ensures maximum access during the periods you care about

Yes. No matter which seasons you choose, you enjoy complimentary breakfast for 2 up to 10 years as part of your Keystone experience

Keystone offers four tenure options of 5, 10, 15 and 20 years